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Ask Your Pharmacist
Can I prepay my prescription online?
We currently only accept payment at the pharmacy.
How can I transfer prescriptions from another pharmacy?
Call your previous pharmacy and have them transfer the prescription to us.
Can I pick up my mother's prescription? What information do I need?
You must show the proper identification - such as you driver's license - and you must be an authorized caregiver for the patients whose prescription you are picking up.
Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff.
If I order my prescription now, when will it be ready for pickup?
When requesting a refill online, you will receive a confirmation which will include the estimated time your prescription will be ready.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
Can you deliver my prescriptions?
Please contact us to arrange for delivery. Ph: (903) 683-2421 e-mail: info@chapmanphcy.com

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